Frequently Asked Questions
How do I send a package with Aristo Logistics Company?
Booking is simple! You can schedule a pickup online through our Request Quote form, call our customer service line, or visit any of our offices. We’ll guide you through packaging, labeling, and payment.
How long will my delivery take?
Delivery times vary depending on the service chosen
What happens if my package is delayed?
We do our best to avoid delays. If one occurs, we’ll notify you immediately and provide an updated delivery timeline. You can also check your tracking details for live updates.
How can I track my shipment?
Use our Tracking Page and enter your Tracking ID (provided after booking). You’ll see real-time updates on your package location and delivery status.
Are there items I cannot send?
Yes. Prohibited items include hazardous materials, flammable goods, illegal substances, and certain perishable items. Please see our Terms & Conditions for the full list.
Do you handle fragile or high-value items?
Absolutely. We take extra care with fragile and valuable shipments, using special packaging and handling procedures to ensure safe delivery